our process

Springfield IL Auto Glass Repair and Replacement, Windshield Repair and Replacement, Sunroof Repair - Process and Quality


At Auto Glass Systems of Springfield, we are mindful of the processes that are embedded in every aspect of our work. From start to finish, we strictly follow all standard auto glass protocol while continually evolving with the ever-changing automotive industry to ensure we are leveraging the most efficient and effective operations. By maintaining the highest levels of safety, quality and customer service through every phase of the job, we have been able to uphold our reputation as one of the area’s leading “turn-key” businesses in the auto glass repair and replacement field.

The Auto Glass Guarantee

Customer Convenience and Trust

We do our best to make sure our customers have a hassle-free experience. At Auto Glass Systems, we want to be as transparent as possible (pardon the pun) with our customers. We are confident in our work and want our customers to be able to trust us. We even have a window installed in our Springfield office so that you’ll be able to look into our shop to see the care and attention to detail that is involved in every task we perform.

Experienced and Certified Auto Glass Technicians

Rest assured that your vehicle is in good hands. We have an experienced team of certified auto glass technicians and staff who stand by their work 100%. All of our employees undergo extensive training and are certified by Essex Adhesive Manufacturers. Many of our technicians are also certified through the National Glass Association. We are knowledgeable about all materials and products used, and in return, are able to provide a quality installation or repair every time.

Two Windshield Technicians for Safety and to Protect Your Investment

Auto Glass Systems is one of the only auto glass companies that employs two technicians to replace a windshield every time. Using two technicians ensures that the windshield is installed in a flat and even manner. The windshield contacts the glue at one time, allowing for a positive seal and ultimately preventing deformation. This process is vital to warrant a safe final installation to the end user.

Auto Glass Quality and Service

When it comes to any windshield repair or replacement, our products are backed by each manufacturer. At Auto Glass Systems, we take care to use the best brands available, including LOF (Pilkington) Auto Glass, PPG Glass and Guardian Glass. Whether it be the appropriate adhesive or a complete urethane (sealant) system, including cleaners and primers, all of our original equipment and primers are compliant with industry standards. Furthermore, all auto glass that we install must pass the National Highway Traffic Safety Administration standards.

Lifetime Warranty Against Leakage

We understand the importance of your vehicle’s value when undergoing auto glass repair or replacement. With state of the art equipment and products, our team will make sure your vehicle maintains its value and structural integrity. We guarantee a lifetime warranty against leakage for as long as you own your vehicle. If there is a leak, we will fix it. If it cannot be fixed, then we will replace your windshield at no charge to you.